Smart Health

A family-focused health tracking and wellness application with comprehensive medical record management and emergency features

CLIENT

Group Project

DURATION

1 months

ROLE

UX/UI Designer & Product Strategist

Smart Health

Deliverables

iOS & Android Applications
Family Health Profile System
Emergency Medical Records Access
Appointment & Medication Reminder System
Digital Prescription Management
Family Health History Database

User Personas

Shaila Rahman

Age Range

24

Occupation

Sales Executive

Goals

  • Track family health profiles comprehensively
  • Manage medication and doctor appointment reminders
  • Access trusted doctors for online consultations
  • Maintain organized digital health records
  • Share family medical history during emergencies

Pain Points

  • Loses track of paper prescriptions and reports
  • Can't remember vaccination dates or follow-up schedules
  • No easy way to share family medical history during emergencies
  • Worried about doctors not knowing allergies or conditions in emergencies
  • Existing health apps feel too technical or foreign

UX Research

Methodology

  • Family-focused user interviews with 10+ participants
  • Focus groups with healthcare providers and emergency responders
  • Usability testing with multi-generational families
  • Emergency scenario simulations
  • Longitudinal study of family health management patterns

Key Findings

  • Family health record management is a critical need
  • Emergency access to medical information saves crucial time
  • Simple, non-technical interface is essential for all family members
  • Digital prescription management reduces medication errors
  • Family appointment coordination improves healthcare compliance

Insights

  • Families check health records 3-4 times weekly
  • Emergency features increase user confidence by 85%
  • Digital prescription management reduces errors by 90%
  • 95% of families prefer simple, clear interface
  • Family health history sharing improves emergency response by 70%

Design Process

User Research & Analysis

Conducted comprehensive user interviews and surveys to understand family healthcare needs, pain points, and emergency scenarios.

User Research & Analysis

Information Architecture

Developed a clear hierarchy for health records, emergency access protocols, and family member profiles to ensure quick information retrieval.

Information Architecture

UI/UX Design

Created an intuitive interface with emergency quick-access features, clear health record visualization, and simplified family management tools.

UI/UX Design

Prototyping & Testing

Built interactive prototypes and conducted usability testing with families to validate emergency features and overall user experience.

Prototyping & Testing

Final Outcome

Successfully launched a comprehensive family health management platform that transforms how families handle medical information and emergency situations.

200,000+ active family accounts

4.9/5 app store rating

98% family retention rate

90% reduction in prescription errors

75% faster emergency information access

85% user satisfaction score

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